Alliance Health
Supervisor II-DSS Care Management (Hybrid, North Carolina Based) (Personal Services)
The Supervisor II for Department of Social Service (DSS) Care Management Teams provides supervision and oversight to clinically licensed and unlicensed staff who support health plan members involved in the DSS systems who are seeking services within Alliance Health Plans catchment area. This includes supporting the foster care population that is receiving adoption assistance and former foster youth. The Supervisor oversees staff conducting assessment of member needs, linking members to network and community resources, developing and monitoring the implementation of plans of care, and addressing the barriers which may be interfering with member's desired outcomes for a community involved quality life. Incumbents maintain frequent contact and attend meetings with external stakeholders.
This position will allow the successful candidate the ability to work remote certain days of the week. The employee will also be required to come into the office closest to their home office location as approved by their supervisor. This position will require travel within the communities Alliance serves.
Responsibilities & Duties
Supervise and Develop Staff
Supervise Unit Operations
Provide Customer Service
Adhere to all Alliance Organizational Policies and Procedures and Care Management Desk Procedures
Support continuous quality improvement
Knowledge, Skills, & Abilities
Minimum Education & Experience
Master's degree from an accredited college or university with three (3) years of experience providing care management, case management, or care coordination to the population being served. Must be fully or provisionally licensed in the State of North Carolina as a LCSW, LMFT, LCAS, LCMHC, LPA
Or
Graduation from an accredited school of nursing and three (3) years of experience providing care management, case management, or care coordination with the population served. Must be licensed as a Registered Nurse in the State of North Carolina.
Knowledge and experience collaborating with county departments of social services, department of juvenile justice, crisis response, and community-based treatment providers including training highly preferred.
Special Requirements
Valid NC Driver License
RN, LCSW, LCMHC, LMFT, LPA
Salary Range
$75,600 to $96,390/Annually
Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity.
An excellent fringe benefit package accompanies the salary, which includes: