Director of Social Services (Education)
Join Our Team as a Director of Social Services!
Are you a compassionate leader passionate about advocating for residents and ensuring they and their families receive the support they need? Kruse Village is seeking a Director of Social Services to oversee and lead our social services program. If you're ready to make a difference in the lives of older adults while supporting their emotional, social, and psychological well-being, we want YOU on our team!
At Kruse Village, we're all about making lives better--whether it's for our residents, clients, or the incredible people who work with us (that's you!). We believe in the power of hospitality, stewardship, integrity, respect, and humor®, and we bring those values to life every single day.
Now, let's talk about YOU and why you'll love this role:
What You'll Do (AKA: Your Superpowers)
Lead Resident Support & Advocacy
Oversee and provide social services to residents and families, ensuring individualized care plans address emotional, social, and psychosocial needs.
Serve as a resident advocate, ensuring their voices are heard and respected in all aspects of care planning and decision-making.
Support smooth admissions, transfers, and discharges, including coordinating resources and counseling as needed.
Build & Support a Caring Team
Mentor and support social services staff, volunteers, and interdisciplinary team members.
Provide education and guidance on resident rights, communication, and psychosocial support.
Foster a positive, collaborative environment that supports both staff and residents.
Ensure Compliance & Quality
Maintain compliance with state and federal regulations related to social services and resident rights.
Document assessments, care plans, and progress notes in accordance with policies and regulations.
Participate in audits, quality assurance programs, and care conferences to ensure residents' psychosocial needs are met.
Collaborate Across Departments
Partner with nursing, activities, dietary, and therapy departments to ensure holistic, resident-centered care.
Participate in interdisciplinary meetings and family conferences.
Provide crisis intervention and conflict resolution as needed.
Enhance Resident & Family Experience
Build trusting relationships with residents and families, offering support, education, and resources.
Create programs and initiatives that foster community engagement, belonging, and purpose.
Promote dignity, independence, and quality of life for every resident.
What You Bring to the Table (Besides Your Passion for People)
? Education & Licensure:
Bachelor's degree in Social Work (BSW) or related field required; Master's degree (MSW) preferred.
Current state licensure/certification as applicable.
? Experience & Leadership:
Minimum 2 years of social work experience in a long-term care or healthcare setting.
Previous leadership or supervisory experience preferred.
? Skills & Competencies:
Knowledge of state and federal regulations related to social services and resident rights.
Strong communication, counseling, and crisis intervention skills.
Ability to work collaboratively in a team environment and maintain professionalism under pressure.
? Professional Traits:
Passion for advocating for residents and families.
Empathy, resilience, and a solutions-focused mindset.
Commitment to dignity, respect, and high-quality service.
Perks & Benefits (Because You Deserve It!)
Competitive salary & benefits package
Paid time off & flexible scheduling options
Health, dental & vision insurance for qualifying team members
Ongoing training & career growth opportunities
A supportive, mission-driven team that values your impact every day
Join Our Team - Here's How the Process Works:
Apply Online: Take the first step by submitting your application.
Screening: If we think you're a great fit, a recruiter will reach out within 24-48 hours to chat!
First Interview: Let's connect! You'll have an onsite interview with the hiring team.
Skill Testing: Ready to shine? Depending on the role, you'll demonstrate your skills through some fun, job-related challenges.
Final Interview: If we're all impressed, we'll invite you for a final interview with the team you'll be working with--either on-site at one of our communities or at our corporate office.
The Decision: After the final interview, we'll share feedback and, if we're a perfect match, extend a job offer!
Kruse Village is an Equal Opportunity Employer.
