Overnight Front Desk Agent (Full Time) - Canopy by Hilton Sioux Falls Downtown (Finance)
" Be the Nightlight of Hospitality - Join Our Overnight Team at Canopy Sioux Falls!"
As the Overnight Guest Service Agent at Canopy by Hilton Sioux Falls, you're not just the friendly face at the front desk - you're the heartbeat of our hotel after dark. You'll ensure a smooth, secure, and welcoming overnight experience for every guest. From late-night check-ins to early morning departures, your calm, confident presence helps guests rest easy.
You're a Great Fit If You:
- Thrive working independently with a calm, confident approach
- Have prior hotel or customer service experience (a plus, but not required)
- Enjoy helping people and creating a memorable experience
- Are reliable, detail-oriented, and proactive
- Can work from 11 PM to 7 AM, including weekends and holidays
Why Join Canopy Sioux Falls?
We offer competitive pay, Hilton travel perks, growth opportunities, and a fun, locally-inspired environment that celebrates our vibrant city - even at midnight.
Be the reason someone sleeps peacefully away from home. Apply today.
During third shift, greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in the hotel. Upgrades guests, and promotes hotel services and amenities. Completes the registration process, codes electronic keys, and makes appropriate selection of rooms based on guest needs. Promotes and administers Marketing Programs for arriving guests. Ensures guest knows location of room, and arranges for team member to accompany guest to room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
