Director of Rural Health Clinic (R&D)

Fall River Health Services is looking for a Director of Rural Health Clinic (RHC). In this role you will be akey member of the leadership team responsible for providing operational leadership, strategic direction, and regulatory oversight of all clinical and administrative functions within the Rural Health Clinic. This position ensures efficient, patient-centered care delivery that aligns with organizational goals, promotes high staff engagement, and meets the healthcare needs of the local community. The Director leads operational workflow management, financial performance, staff development, and quality improvement initiatives while maintaining compliance with state, federal, and rural health clinic regulations.
Supervisory Responsibilities :
Direct supervision of all clinic staff, including clinical, administrative, and support personnelResponsible for recruitment, hiring, onboarding, performance management, and staff developmentOversee daily staffing, workflow coordination, and coverage adjustments as needed
Travel as needed based on business needs
Responsibilities:
Lead the day-to-day operations of the Rural Health Clinic, ensuring efficient workflows and a professional, patient-centered atmosphere
Develop and implement operational and business strategies that achieve clinic performance goals and support organizational growth
Serve as the liaison between providers, patients, families, staff, and senior leadership to ensure seamless communication and service delivery
Oversee recruitment, hiring, orientation, and retention of qualified clinical and support staff
Conduct annual and as-needed employee performance evaluations; implement performance improvement plans (PIPs) and corrective action when necessary
Manage the RHC operating budget, monitor financial performance, and maintain expense controls
Ensure compliance with CMS, HRSA, state, and federal regulations as well as organizational policies and procedures
Facilitate continuous quality improvement initiatives, patient satisfaction programs, and risk management practices
Participate actively in organizational committees, including QA, infection control, and operational leadership meetings
Develop and maintain clinic policies, workflows, and protocols to improve operational efficiency and patient safety
Address patient concerns and service recovery issues promptly and professionally
Collaborate with Human Resources, Business Office, HIM, and Compliance departments to maintain operational alignment and address cross-department needs
Engage with local community organizations, health partners, and outreach programs to expand access to care and promote public health initiatives
Provide leadership in emergency preparedness, infection control, and safety initiatives
Conduct and ensure the timely completion of the annual Rural Health Clinic operational review, evaluating clinic performance, compliance, and quality measures to support continuous improvement and organizational alignment.
Collaborates with Fall River Health Services leadership to facilitate the completion of the Community Health Needs Assessment (CHNA), contributing clinic data, patient feedback, and operational insights to help identify community health priorities and shape strategic service delivery initiatives.
Core Competencies:
Strong leadership, interpersonal, and staff development skills
Outstanding verbal, written, and interpersonal communication abilities
Operational and financial management expertise
Knowledge of rural healthcare operations, regulatory compliance, and RHC standards
High-level organizational, multitasking, and problem-solving abilities
Conflict resolution and negotiation skills
Proficiency in EHR systems (EPIC preferred) and healthcare reporting platforms
Ability to develop, manage, and monitor operational budgets
The average pay is $82,160 - $96,300 a year depending on experience and license.