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Signature Health, Inc.

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Coordinator, Ashtabula Area Child Advocacy Center (Finance)



Description

At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can-do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits:

  • Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more
  • Robust earned paid time off program (PTO)
  • Federal Loan Forgiveness Program (available on eligible roles)
  • Professional Development Support

SCOPE OF ROLE

Reporting to the Manager, BH Services, the Coordinator, Child Advocacy Center (CAC) will provide a comfortable and professional environment at the center for attending clients. You will diligently support the AACAC, its policies, operations, day-to-day planning and administration. The CAC Coordinator will be an outstanding model of Signature Health and will act with the highest level of confidentiality, ethical standards and values.

HOW YOU'LL SUCCEED

  • Schedule and monitor the day-to-day operations of the P-Sane, Victim Advocate, and other CAC staff, to ensure clients receive timely, comprehensive, and sensitive care.
  • Coordinate with professionalism when scheduling victim interviews in conjunction with CPS, local police departments, and the Ashtabula County Prosecutor's office.
  • Accurately document client physical exams and prepare/transport the information to the post office for receipt by local healthcare systems.
  • Identified opportunities to continuously improve the Child Advocacy Center; work diligently to ensure center practices comply with National Children Alliance (NCA) accreditation requirements.
  • Build, cultivate, and maintain relationships in the community that serve to promote AACAC and its services; represent AACAC at meetings and other functions as requested in order to stay current on developing issues.
  • Coordinate and schedule a routine multi-disciplinary team meeting involving CPS, law enforcement, and the Ashtabula County Prosecutor's Office.
  • Take initiative to stay educated and informed regarding all laws, regulations, and best practices that pertain to Child Advocacy Centers; communicate information with staff members.
  • Review program policies and procedures under the direction of management to assure regulatory compliance as well as operational efficiency and effectiveness.
  • Serve as a community partner with all organizations that utilize AACAC.
  • Comply with all agency policies and procedures.
  • Maintain all aspects of HIPAA, promoting patient confidentiality and right to privacy.
  • May be required to perform remote services as determined by Signature Health.
  • Adherence and completion of compliance training provided by Signature Health.
  • Responsible for and completes all productivity/documentation requirements.
  • Participate in all assigned staff meetings and staff development programs.
  • Demonstrate appropriate attendance and punctuality in adherence with Signature Health policies.
  • Other duties as assigned.

Requirements

KNOWLEDGE & EXPERIENCE

  • Bachelor's Degree in social services or related field required.
  • 3+ years' experience working in the child welfare and/or law enforcement field required.
  • Strong written and verbal communications skills.
  • Ability to work effectively in collaboration with diverse groups of people.
  • Demonstrated ability to display enthusiasm, integrity, and a positive attitude at all times.
  • Must possess an understanding of the dynamics of child abuse and neglect and have a demonstrated empathy and commitment to the population served.

WORKING CONDITIONS
  • Work is normally performed in a typical interior/office/clinical work environment.
  • While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
  • Requires periods of sitting, standing, telephone, and computer work.
  • Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
  • Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
  • Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
  • Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
  • Possible exposure to blood borne pathogens while performing job duties.
  • Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
  • Sufficient dexterity to operate a PC and other office equipment.

This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice.

All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen. Apply

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