Field Service Engineer I - Technical Support (Finance)

As a Field Service Engineer I - Technical Support here at Honeywell, you will play a critical role in providing technical support for our Building Automation products and solutions. You will be accountable for troubleshooting and resolving technical issues, providing guidance to customers, and ensuring the successful implementation of our products. Your expertise and technical support will contribute to the overall success of our field service operations and customer satisfaction.

In this role, you will impact the efficiency and effectiveness of our technical support operations, ensuring that our customers receive the highest level of service and support.

You will report directly to our Field Service Supervisor.

KEY RESPONSIBILITIES

• Provide technical support for Enterprise software (NetBox/OnGuard
• Troubleshoot and resolve technical issues remotely
• Work with cross-functional teams to develop and implement solutions for customer needs
• Ensure customer satisfaction by providing timely and accurate technical support
• Stay updated with industry trends and advancements, and provide recommendations for improvement
• Due to the nature of this discipline, on occasion, maybe required to work off-hours, on weekends, and/or holidays

BENEFITS OF WORKING FOR HONEYWELL

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: https://benefits.honeywell.com/

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.As a Field Service Engineer I - Technical Support at Honeywell, you will be key in providing exceptional technical support for our Building Automation products and solutions. You will troubleshoot and resolve issues, guide customers, and ensure seamless implementation, making a direct impact on customer satisfaction and service efficiency. By working with cross-functional teams and staying updated on industry trends, you'll help drive innovation and improvements in our technical support operations. This is a fantastic opportunity to grow your career while delivering top-tier support to our customers in a dynamic and evolving field.