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Kimberly-Clark USA, LLC

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National Key Account Manager (Healthcare)



National Key Account Manager

Job Description

**Candidate can sit anywhere in the United States**

You're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you'll help us deliver better care for billions of people around the world. It starts with YOU.  

As a Commercial Key Account Manager, you will strategically preserve and grow our most important retailer partner relationships to achieve above-market growth rates, aligning with Kimberly-Clark Professional (KCP) North America's business objectives. Acting as a trusted advisor, you will provide guidance and leadership to a cross-functional team. Your success will be driven by your product expertise, strong communication and negotiation skills, and a challenger mentality that doesn't shy away from difficult conversations. You will demonstrate flexibility by driving the growth of Kimberly-Clark products for both retail sales and in-store operations. In this individual contributor role, you will report to the Associate Director, National Accounts.

This is a remote position with travel expected up to 40%.  Retailer accounts supported by this role will primarily be in the Club, Hardware, Automotive, Dollar and Travel Center channels. 

In this role, you will: 

  • Deliver profitable growth for Kimberly-Clark by building and executing multi-year joint business plans with key retail partners, leveraging market trends, channel insights, and brand initiatives.
  • Generate revenue growth in both Goods For Resale (GFR) and Goods Not For Resale (GNFR), helping partners increase retail revenue and maximize operational efficiencies with product categories essential to their business.
  • Cultivate and maintain relationships with senior leadership at key retail partners that extend beyond category management. Your cadenced sessions will ensure continued alignment and monitoring of progress against strategic initiatives, address business challenges, amplify successes, and seek help to remove barriers.
  • Optimize and expand the KCP Goods For Resale (GFR) portfolio at key retail partners with an omni-channel focus (on-line and in-store) to achieve KCP share growth within the National Accounts book of business. 
  • Optimize and expand the sale of KCP Goods Not For Resale (GNFR) in the Hand Hygiene, Tissue and Wiping products categories, helping key accounts create cleaner, healthier and more productive workplaces for their employees and shoppers.
  • Develop and lead customer presentations for joint business planning, category line reviews, new distribution pitches, trade shows, and promo planning.
  • Support commercial execution, including forecasting, promotional planning, category line review management, coordinating/attending trade shows, and tracking sales performance.
  • Collaborate across all functions of KCP and Consumer (Supply Chain, Marketing, Customer Service, eCommerce, National Accounts, RGM) to Elevate the Customer Experience.
  • Execute KCP initiatives (eCommerce, Supply Chain, Pricing, Terms & Conditions) effectively with the customer to achieve growth targets.
  • Recommend and implement process improvements, to increase efficiency within the team. Also, enhance our customer relationships by supporting retailer led initiatives.
  • Demonstrate a source of business knowledge and problem-solving capabilities (leverage insights, identify risks / opportunities, and recommend action-based solutions) supported by analytics.

About Us 

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn't exist without talented professionals, like you.  

At Kimberly-Clark, you'll be part of the best team committed to driving innovation, growth and impact. We're founded on more than 150 years of market leadership, and we're always looking for new and better ways to perform – so there's your open door of opportunity. It's all here for you at Kimberly-Clark. 

Led by Purpose. Driven by You. 

About You 

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. 

 
You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we're constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you'll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.  

In one of our professional roles, you'll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

To succeed in this role, you will need the following qualifications:  

  • Bachelor's degree
  • 5+ years of business and sales experience
  • Deep understanding of B2B and B2C sales
  • Data driven analytical skills and decision making
  • Strong communication, influencing and negotiation skills
  • Advanced MS Excel skills
  • Experience as part of a cross functional team managing large and complex customers
  • Experience managing and influencing executive level relationships (internal and external); delivering results and satisfaction
  • Travel up to 40% (may include limited weekends for retailer trade shows)

Total Benefits 

Here are just a few of the benefits you'd enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.  
 

Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.  

  

Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents. 

  

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events. 

  

Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare. 

To Be Considered 
 
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.  

In the meantime, please check out the careers website.  

And finally, the fine print…. 

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world.  We actively seek to build a workforce that reflects the experiences of our consumers.  When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. 

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. 

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check. 

Veterans and members of the Reserve and Guard are highly encouraged to apply. 

Salary Range: 88,100 – 108,900 USD

At Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only.

This role is available for local candidates already authorized to work in the role's country only. Kimberly-Clark will not provide relocation support for this role.

#LI-Remote

Salary Range: 88,100 – 108,900 USD

At Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only.

Primary Location

No K-C Work Site - GA

Additional Locations

No K-C Work Site - AR, No K-C Work Site - MA

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time Apply
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