Smarte Carte

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Location Maintenance & Repair Technician - Minneapolis/St. Paul, MN area - Part Time (Maintenance)



Location Maintenance & Repair Technician -  Minneapolis/St. Paul, MN area - Part-time

$21 - $22 / hour 

In addition, this position is eligible for $5 a month paid for monthly cellular phone allowance

Estimate work hours are 25 hours per week. Must be available during the specified hours to meet the needs to the team.

Daily local travel, mileage reimbursement included.

COMPANY BACKGROUND
Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.

Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden and United Kingdom.

Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.

BASIC FUNCTION
Smarte Carte Inc. is seeking a self-motivated individual for a part-time Location Maintenance & Repair Technician. This position will work a defined schedule at locations within an assigned radius for Smarte Carte vending equipment. Duties will include, but are not limited to, financial management, performing monthly collections, repairing, cleaning and performing regular maintenance on equipment such as strollers, massage chairs, and locker systems. Daily local travel.

KEY RESPONSIBILITIES
  • Develop and maintain strong relationships with key stakeholders
  • Inspect and perform maintenance on all equipment, including; Carts, Cart Management Units, Strollers, Massage Chairs, and Locker Systems (where applicable).
  • Perform cash and credit card collections accurately and efficiently. Deposit collections and complete end of month paperwork in a timely manner.
  • Complete and submit all necessary reports in an accurate and timely manner. 
  • Clean carts, strollers, massage chairs, CMUs, and locker systems to ensure clean and functional equipment is available for customers at all times.
  • Maintain database to record completion of daily tasks, equipment meter readings, and service history of all equipment.
  • Establish, organize, and replenish personal inventory of replacement parts, tools, and cleaning equipment.
  • Manage locations in accordance with applicable state and federal laws, as well as Smarte Carte and facility policies, procedures, and standards.
  • Assist with the installation of new locations or the upgrade of existing locations.
  • Other duties as assigned.

EDUCATION
  • High School Diploma or technical degree preferred

 

SKILLS/EXPERIENCE
  • Minimum 2 years in a customer service role preferred
  • Working knowledge of equipment
  • Possess a high-level of mechanical, electrical, and diagnostic aptitude, including root-cause analysis is preferred
  • Excellent verbal and written communication
  • Proficient in computer and Smartphone use

PHYSICAL REQUIREMENTS
  • Lift 40 lbs. to waist height
  • Push/Pull 75-100 lbs.
  • Bend and stoop, walk and stand for long periods of time
  • Visual acuity/manual dexterity to perform mechanical and electrical repairs

LICENSES & CERTIFICATIONS
  • Ability to get airport badged required (consumer check)
  • Valid Driver License required

Experience

Required
  • 2 year(s): Customer Service
  • Basic understanding of electro/mechanical assembly, troubleshooting and repair

Education

Preferred
  • Technical/other training or better
  • High School or better

Licenses & Certifications

Required
  • Airport Badge
  • Drivers License

Skills

Required
  • Computer
  • Collaboration
  • Prioritizing
  • Attention to detail
  • Time Management
  • Communication
  • Customer Service
  • Flexibility
  • Troubleshooting
  • Reporting

Behaviors

Required
  • Team Player: Works well as a member of a group
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required
  • Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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