Administrative Support Representative (Administrative)
Overhead Door Company of the High Country™, a DH Pace Company, Inc., in Charlotte aspires to hire a Billing Specialist for our growing team! This person will perform a wide range of administrative and office support activities for the department and/or managers to facilitate the efficient operation of the organization. Job seekers with experience in billing, administrative work, finance, and accounts payable would excel in this position.
Job Responsibilities:
- Perform administrative and support activities for the sales and service departments, such as answering phones and assist walk in customers in the showroom.
- Assist the department managers in day-to-day activities and paperwork.
- Enter sales leads and service requests.
- Complete all billing related processes and requirements for sales and service orders.
- Ensure that all parts and labor are costed and invoiced correctly on each job ticket, enter adjustments if required, and check that special requirements are followed.
- Track jobs for billing balance and seek resolution.
- Participate in weekly departmental meetings to ensure orders are being processed and proceeding in a timely manner.
- Maintain electronic billing folders and meet all monthly cutoff billing dates.
- Review and analyze monthly reports, identify errors/trends, and research for resolutions.
- General administrative duties to include answering telephone calls, receiving, and directing. visitors, showroom sales, bank deposits, utilizing various software systems, ordering supplies, filing, scanning, and faxing.
Job Requirements:
- Some accounting, bookkeeping, ERP/CRM experience preferred.
- Proficient computer skills; Outlook, Excel, Word, ERP, Data Management.
- Strong attention to detail.
- Possess excellent assessment and problem-solving skills.
- Ability to multi-task and work efficiently in a fast-paced work environment.
- Representing the company in a professional manner with excellent customer service skills.
- Good verbal/written communication and interpersonal skills. Ability to effectively collaborate with supervisors, co-workers, and other personnel.
- Previous experience in billing, finance, accounts payable, or administrative positions is preferred.
Why DH Pace?
DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2022 company-wide sales $900+ million.
Our benefit offerings include:
- Competitive compensation
- Medical, dental, and vision options
- 401k retirement plan + match
- Company paid life insurance
- Paid time off plan
- and more!
Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Administration
