Mortgage Servicing Assistant (Administrative)
Do you thrive in a detail-oriented environment and enjoy supporting a team with essential behind-the-scenes work? Become a Mortgage Servicing Assistant at Royal Credit Union! In this role, you'll ensure accurate document tracking, support internal and external communications, and help maintain the integrity of our mortgage servicing operations.
Why Royal?
- Member and Community Focused: We are dedicated to making a positive impact on our Members and the communities we serve, going beyond financial services to enrich lives and foster growth.
- Supportive Environment: Join a collaborative, values-driven workplace that is always evolving. We support each other and work together to achieve our goals.
- Professional Growth: We offer numerous opportunities for training and advancement, helping you continuously develop and advance your skills.
- Empowerment: We empower our team members to make decisions and drive initiatives that help our Members achieve their financial goals. Your ideas and contributions are valued and encouraged.
- Community Involvement: Engage with your local community through various initiatives and events, making a tangible difference where you live and work. Be part of something bigger.
What You'll Do:
Provide clerical support to Mortgage Servicing Department. Coordinate record imaging and tracking for the department. Obtain and verify trailing documents needed for completion of loan file. Provide exceptional, efficient, and accurate internal and external support.
Our Commitment To You:
- Compensation: $15.79 - $17.45 (candidates with significant related experience may be higher)
- Benefits: Royal is proud to take care of our team members and their families! In addition to our comprehensive medical, dental, and vision insurance plans, Royal offers a 5% 401k employer match, paid family and sick leave, vacation and sick time accruals, childcare reimbursement, tuition and student loan debt assistance, pet insurance, and much more!
What's Needed For This Position:
- High School Diploma or Equivalent
- Must be bondable
- Strong working knowledge of financial services and basic accounting principles
- Excellent organizational and time management skills with the ability to prioritize and meet deadlines
- Proficient in communication, both written and verbal, with strong attention to detail and accuracy
- Ability to work independently and collaboratively in a fast-paced, high-interruption environment
- Comfortable using Microsoft Office tools and Royal's digital platforms
We'd Love To See:
- Experience working for a financial institution, including mortgage loan experience
Work Schedule:
- Full-Time, working approximately 40 hours per week. Hours and shifts vary between 8:30am - 5:00pm Monday through Friday.
Training:
- Prior to starting a normal work schedule, new Royal team members must attend Foundation Training at our Corporate Center in Eau Claire, WI from 9:00am - 4:30pm on Monday and Tuesday during their first week of employment. Out of town learners will be reimbursed costs related to travel and lodging.
- Foundation Training covers fundamental information about Royal's culture and core values which sets the stage for team members to be successful within our organization.
Ready to make a positive impact? APPLY NOW if you are ready to take on this exciting challenge to contribute to our mission and become a part of the Royal Credit Union family!
