Helpdesk Technician (Administrative)

Nystrom & Associates is a team of mental health professionals that specialize in psychiatric evaluations, clinical social work, and family therapy. We are committed to helping patients in our community who are experiencing personal, emotional, marriage, family or psychological problems.

Come join our great & dedicated team as a Full-Time Helpdesk Technician at our Missouri offices! candidate must be located near O'Fallon, MO and St. Louis, MO

General Summary:
Serves as the first point of contact for Nystrom end users, partners, and customers seeking technical support on day-to-day issues and requests. Helps determine the best solution based on the issue and details provided by our customers. You will interface with the rest of the IT team to provide a high level of customer service to the organization.