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INSURANCE SERVICES OFFICE INC

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Director, Platform Product Delivery (Finance)



Verisk Underwriting Solutions, Core Lines, is redefining our customer experience. Our Reimagine program is focused on modernizing our Forms, Rules and Loss Cost product and enabling delivery through a digital platform, enabling consumption and integration into customer workflows.

The Product Delivery Lead, a director-level position, will help us scale and align our product development efforts across a portfolio of B2B products in the insurance industry. This role will drive executional excellence by leading a team of Product Owners, optimizing Jira workflows, and ensuring project delivery consistency across our UX, analytics, and technical teams.

The ideal candidate is a proven leader who excels at managing high-performing teams while building scalable product delivery operations. This role will oversee a team of Product Owners (or similar roles) and be responsible for aligning their efforts to strategic business goals, driving consistent execution across a diverse portfolio of B2B insurance products.

You will lead the development and refinement of Agile delivery practices, with a strong focus on Jira workflow design, sprint planning, and cross-team visibility. This includes establishing consistent processes for backlog management, prioritization, and delivery tracking that ensure accountability and predictability.

You'll manage complex, division-wide initiatives-such as platform modernization, multi-product rollouts, and delivery tooling upgrades-working closely with Engineering, IT, and Business stakeholders. You'll also mentor your team, promote continuous improvement, and foster a collaborative environment across functions.

This role is ideal for someone who combines operational rigor with team leadership and can serve as a delivery partner and strategic enabler across the product lifecycle.

Coordinates a global staff with the following roles: Digital Product Owners; Developers; Customer Research, Change Management and Communications; Analytics; Content

Team Leadership

Manage, mentor, and guide a team of Product Owners across multiple product lines.

Foster a culture of accountability, transparency, and continuous improvement.

Process & Workflow Optimization

Design and implement scalable processes and workflows using Jira (and other tools).

Own and improve backlog hygiene, sprint planning cadence, definition of done, and delivery reporting.

Standardize how requirements are captured, documented, and handed off to engineering.

Cross-Functional Coordination

Align development timelines with product strategy, business priorities, and customer needs.

Manage the product migration roadmap and incorporate input from business stakeholder feedback and priorities.

Collaborate with Engineering, Product Management, QA, and Customer Success teams to drive execution.

Proactively surface risks, dependencies, and blockers to leadership.

Develop streamlined proposal, Analytics, and Common Feature plans and procedures for the team; educate the organization on the process and workflow.

Foster strong relationships with other DPO/IT teams to deploy new web and mobile products and on-going enhancements

Measurement and Reporting

Define and track KPIs related to product delivery velocity, team throughput, and operational health.

Build dashboards and reporting mechanisms that provide visibility into progress and resource allocation

We value the following:

  • Trust-based relationship with the team.
    • Curious - Asks good questions, observes, takes notes of what motivates team members
    • Ability to connect to the bigger picture.
    • Involves the right people in decision making.
    • Ability to give feedback for growth, coach, sponsor, and support digital product owners.
  • Leads and drives a culture of trust and continuous improvement on teams.
    • Builds trust and a structure around which we collaborate.
    • Removes blockers - Setting up escalation paths for people.
    • Creates a high-performance, transparent environment focused on accountability and results.
  • Leads organisational change.
    • Advocates for change to improve larger structures around the team and the department.
    • Manages his/her own manager (manage up).
    • Builds frameworks and standards - While it is always important to make room for individual needs, structures and frameworks for managers help us hold each other accountable.
  • 7+ years of experience in product ops, program management, or similar roles in a software development environment.
  • 3+ years of direct people management experience, ideally with product owners or technical program managers.
  • Deep experience configuring and using Jira across teams and workflows; familiarity with automation and reporting.
  • Proven success managing cross-functional delivery in a fast-paced, B2B software environment.
  • Strong understanding of Agile methodologies and product development lifecycle.
  • Excellent communication, organizational, and change management skills.
  • Progressive experience in B2B web product management and multi-team coordination
  • Experience leading web or web/mobile product management teams
  • Experience partnering with IT to create strategic plans to improve overall customer journey
  • Knowledge of Microsoft Office & Word and other communication, presentation tools like Domo, Datahub or Tableau
  • Preferred: experience in the insurance industry or other highly regulated B2B sectors.
  • Preferred: familiarity with tools like Confluence, Jira Product Discovery, Jira Cloud, or similar.
  • Preferred: background in SaaS platforms with multiple integrated services or modules.

About Us
For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we've been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World's Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.

We're 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

Verisk Businesses

Underwriting Solutions - provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions - supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions - offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Extreme Event Solutions - provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.

Specialty Business Solutions - provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Marketing Solutions - delivers data and insights to improve the reach, timing,relevance, and compliance of every consumer engagement

Life Insurance Solutions - offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft - provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk's minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

https://www.verisk.com/company/careers/

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

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