Relationship Manager - Alternative Lending (Finance)
Equifax is seeking an experienced Relationship Manager to join our FinTech and Alternative Finance vertical. In this role, you will be the strategic "quarterback," building deep, C-level relationships alongside a dedicated account team. You will drive growth by understanding your clients' unique challenges and partnering with them to create and implement solutions that deliver tangible value and a clear return on investment.
What you'll do
- Become a strategic partner to your clients by deeply understanding their business KPIs, market challenges, and key initiatives.
- Lead the account strategy by developing and executing a comprehensive plan that drives growth and retention for your portfolio.
- Quarterback the client relationship , serving as a primary point of contact and ensuring a seamless experience from onboarding to solution delivery and ongoing satisfaction.
- Drive revenue growth by identifying new opportunities and expanding existing relationships across different departments within client organizations.
- Collaborate with internal teams to share customer insights that help shape future product development and marketing strategies.
- Manage all aspects of the business relationship , including sales presentations, proposals, contract renewals, Quarterly Business Reviews and account forecasting to exceed revenue goals.
- Host and facilitate product trainings for customers to ensure they are getting the most out of our solutions.
- Act as a trusted advisor , providing recommendations and implementing improvements to optimize how clients use Equifax solutions.
What experience you need
- Bachelor's degree from an accredited university or equivalent experience
- 7-10 years of related experience in B2b sales, account, and/or relationship management
- Experience working with complex, multi-divisional, multi-geographical customers
- Strong relationship and account management skills
- Ability to work effectively internally and externally with individuals and groups in managing customer relationships
- Excellent presentation, verbal, and written communication skills
- Strong computer and sales technology skills including G-Suite, Microsoft Office (Word, PowerPoint, Excel), and Salesforce or other CRM/prospecting resources
What could set you apart
- Industry knowledge: FinTechs, alternative/specialty finance, payments, BNPLs, or financial services
- Exceptional organizational skills
- Ability to analyze data and market trends
- Demonstrated empathy and a team-oriented mindset
Equifax is required by law to include a good-faith salary range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets; experience and training; and other business and organizational needs. At Equifax, it is not typical for an individual to be hired at or near the top of the range for their role. A reasonable estimate of the current base salary range is $129,830.00 to $162,290.00. This position is also eligible for our sales incentive compensation program.
#LI-LMEFX
#LI-REMOTE
