District Account Manager (Marketing)
Job Summary:
The District Account Manager is responsible for managing and growing relationships with existing customers within their assigned region. This role requires a strong focus on customer retention, contract management, and revenue growth while ensuring service excellence and alignment with company objectives.
Compensation: $65,000-$85,000 + Incentive
Account Management & Customer Retention
- Primary Contact: Serve as the main point of contact for all existing customers within the district.
- Customer Engagement: Conduct regular check-ins and site visits to maintain satisfaction and uncover upsell opportunities
- Issue Resolution: Proactively address customer concerns and coordinate with operations to resolve service-related issues promptly.
- Contract Negotiations: Manage contract renewals, negotiate pricing adjustments, and secure service expansions.
Operational Collaboration & Reporting
- Service Coordination: Work closely with operations to ensure all service commitments are met and exceeded.
- Performance Monitoring: Track service performance metrics and share customer feedback to drive continuous improvement.
- CRM Management: Maintain accurate records of sales activity, customer interactions, and contract updates in the CRM system.
- Reporting: Prepare and deliver weekly and monthly reports on sales performance, pipeline status, and market trends.
- Sales Plan Execution: Collaborate with the District Manager to execute the sales plan—including organic growth, scope increases, and price adjustments—to achieve or surpass annual revenue targets and outperform prior-year results.
Minimum Qualifications:
- 3 years proven experience in management and/or sales
- 1 year proven experience working in a related industry
- Bachelor's Degree
- Ability to sit throughout shift
- Ability to stand and walk as needed
- Regular & Predictable Attendance:ability to consistently report to work on time and as scheduled, with minimal unexcused absences. This includes being present and prepared to work throughout assigned shifts, and reliably adhering to start times, breaks, and end times.
Benefits & Perks:
We believe great people deserve great perks. When you join SCA, you're not just keeping the streets clean—you're paving the way to a better future (with some solid benefits under the hood). Here's what we've got in our hopper:
- Earn More: You work hard, and it shows in your paycheck – overtime opportunities to put more in your pocket.
- 401(k) with Match: Plan for the long haul—retirement is another kind of clean sweep.
- Health, Dental, Vision & Life Insurance: Take care of what matters most with benefits designed to support you and your family's wellbeing and future.
- Short- & Long-Term Disability: If life throws a pothole your way, we help you keep rolling.
- Indemnity Insurance: Extra protection for life's unexpected detours.
- Paid Time Off & Holidays: Even the best machines need downtime.
- Training Programs: Shift into high gear with learning and career advancement opportunities.
- Team Focus: We show up for our customers and each other, every day.
- A Culture that Cares: People are the heart of everything we do, fostering a culture of respect, safety, and growth
- Rooted in Respect: A company with a name people know & trust - built on relationships, community pride and a people focused approach to leadership.
