(Remote) Software Engineer - Web App Integrations (Biotech)
Join Harris' Systems & Software, a pioneering force in the Utility CIS arena. In this role, you will work on the public-facing web and backend systems that our Utility customers offer their clients to collect bill payments online and manage their accounts.
Your title will be Software Engineer, but your technology experience could be broader than that. We are really focused on finding someone who is curious, collaborative and interested in solving/supporting complex technology issues for our customers. Don't be afraid to apply just because you don't fit the exact list below.
This position is remote and open to candidates across Canada and the US in the Central or Eastern time zone. This role may include travel to company meet-ups or other events. A valid passport or visa is required if you are travelling from Canada.
What you'll work on:
Utility-customer facing web application (and the backend components and connections) that offers account management, meter data and bill payment integrations with multiple external vendors.
Troubleshooting and support for our existing customer implementations – all the way from the browser console down to the web server configuration and log analysis.
Hunt bugs and propose improvements/fixes, collaborating closely with a small team.
Work alongside QA to promote best practices, ensuring high quality across the team.
Work with project managers on new implementations, assess workload and timeline estimates.
Participate in both internal and sometimes customer-facing meetings to provide insight, troubleshoot.
Important to have at least most of these:
4+ years of professional development experience ( Java / Python / similar )
Web development concepts
Troubleshooting, log analysis and data flows between multiple systems ( Linux CLI / Bash / basic networking )
Experience with web services ( REST / SOAP )
Solid understanding of relational databases ( MS SQL / MySQL / Oracle )
Automation tools and practices ( Ansible / Chef / similar )
Working knowledge of version control ( Git )
Excellent communication and documentation skills
Curiosity and an intuition for problem solving on your own or with a team, sometimes with limited existing documentation or guidance
Bonus points for:
Working with payment vendors
Proven track record of working directly with clients and keeping track of differences across multiple customers
Web server configuration and troubleshooting ( Apache / Tomcat / similar )
Experience with JavaScript frameworks ( Angular / React / jQuery )
Familiarity with HTML5, CSS3 and responsive design
Exposure to GraphQL APIs
Familiarity with security best practices
What we offer:
3 weeks' vacation and 5 personal days
Comprehensive Medical, Dental and Vision coverage from your first day of employment
Employee stock ownership and RRSP/401k matching programs
Flexible work options
Bonus program
About Systems & Software:
Since 1973 it has been our unrelenting mission at Systems and Software to provide quality customer information system solutions to municipal and investor-owned utilities. To achieve that mission, we fully understand the importance of a committed, engaged group of developers, implementers and support staff. Click here (https://www.ssivt.com/) to learn more about Systems and Software!
About Harris:
Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses.
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