Community Learning Navigator, CI (Government)

OVERVIEW:

The Community Learning Navigator for The Children's Museum of Indianapolis, Inc. is responsible for administering and supporting the Mid-North Promise Program (MNPP) by advising families from the six neighborhoods which surround the museum as they develop individualized “family learning plans” that support participants from Pre-K through postsecondary education and into career pathways. The navigator provides broad general support to non-MNPP families engaging with the museum and its educational resources. They plan and execute college, career, and health & wellness programming/events for families. The incumbent tracks and monitors families' participation in programming offered by the museum and external service providers and communicates trends, concerns, and successes to appropriate constituents.

The Children's Museum is fiercely devoted to our Diversity, Equity, Accessibility, and Inclusion (DEAI) efforts. Together we are building and sustaining an inclusive culture that encourages, supports, and celebrates differences. 

REPORTS TO: Director of Community Initiatives

ESSENTIAL RESPONSIBILITIES:

1. Collaborates with MNPP families to develop and revise individualized family learning plans aligned with education and career goals. Provides guidance and encouragement to MNPP families through consistent check-ins, goal setting, and navigation of social, educational, and financial resources.
2. Offers supportive services to non-MNPP families who engage with the museum through the museum's free and reduced admissions programs and other community-centered work, providing information, referrals, and educational guidance on a general, non-case-managed basis.
3. Assists in the planning and implementation of outreach strategies and marketing campaigns to recruit qualified families to enroll in MNPP and other free and reduced museum admission programs (e.g. Access Pass, Foster Family Membership, and Neighborhood Club Membership) and increase museum's community programs visibility.
4. Promotes museum and community-based educational programs to families through in-person outreach, digital content, and events.
5. Plans and executes community activations, college and career exploration events/field trips, and on-site museum community events that engage families in lifelong learning. Coordinates program logistics, partner involvement, and community participation to ensure high-quality, inclusive experiences.
6. Connects families with appropriate educational, career, and social resources within the community and with partner organizations.
7. Establishes and maintains partnerships with service providers, schools, and community organizations to enhance available resources. Serves as a liaison and advocate for families accessing partner services.
8. Accurately captures, records and manages data on family participation, referrals, and services received.
9. Assists with MNPP and associated program data collection and evaluation efforts, including compiling reports for internal and external stakeholders on community programs' outcomes and impact.
10. Collects and shares stories of participant experiences to highlight learning journeys and program outcomes. Supports the creation of print and digital content that communicates the mission, progress, and successes of the family and community learning initiatives.
11. Makes presentations to stakeholders and community groups on community programs updates, challenges, and opportunities.

REQUIREMENTS:

1. Bachelor's degree in student affairs, guidance, elementary or secondary education, or a related field preferred. Three (3) years of experience in Student Services, Case Management, Social Work, or resource and referral services related to education and/or work force development.
2. One (1) year of experience with PreK–12 or postsecondary education and community resources, and familiarity with education systems and college/career pathways.
3. Experience in communicating and working with people from a variety of socio-economic backgrounds, age ranges, racial, ethnic, religious and political backgrounds, beliefs, and practices.
4. Ability to communicate effectively with experience in preparing and making analyses, reports, and presentations of performance, proposals, and plans for management.
5. Demonstrated ability to establish rapport with clients with a track record of delivering strong customer service.
6. Ability and willingness to attend a variety of meetings; regular evening and weekend hours as required.
7. Experience managing multiple projects simultaneously, including event planning, community outreach, and program facilitation, with strong organizational skills.
8. Proficiency with data tracking and documentation tools.

ADA REQUIREMENTS:

1. Must be able to view computer monitor, review documents, create and transcribe meeting minutes.
2. Must be able to communicate effectively with museum constituents (e.g. staff, visitors, volunteers, partners, community members, etc.), via, telephone/TDD, one-on-one conversations, public presentations and written correspondence.
3. Requires extensive use of keyboards, calculators, and other administrative equipment.
4. Must be able to negotiate stairs, sit or stand for extensive periods of time, carry laptop computer and create and distribute large volumes of paperwork and/or supplies necessary to complete

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

See job description

Salary Minimum: 48500Salary Maximum: 48500