HR Benefits Coordinator (Finance)

Primary Function

Provide administrative support and excellent customer service for the corporate wellness and benefit plans and other HR department activities at Gregory Poole Equipment Company, the Cat construction equipment dealer for eastern North Carolina since 1951, and a Hyster and Yale dealer across parts of North Carolina, South Carolina, and Virginia.

Essential Duties

Benefits Coordination

• Corporate Wellness Program
  • Primary vendor contact/liaison/problem solver
  • Coordinates with vendor(s) to schedule the Clinical Health Assessments, reviews, coaching & special events across the company
  • Creates and delivers communication pieces to promote programs. Occasional branch visits for promotional purposes
  • Works with vendors and broker to devise and promote challenges and educational campaigns that can be repeated across the company (Ex: mental health)
  • Maintains relationships with branch champs who will assist in program delivery at the local level; encourage and empower them; arrange annual meeting in Raleigh
  • Works with other HR team members to review vendor reporting and overall plan success vs. metrics, to research and monitor the wellness market, and to make recommendations for improvement
  • Participates in professional development with WELCOA (Wellness Council of America)
  • Manages annual tobacco incentive
  • Maintains accurate wellness participation data in the HCM
• 401(k) Plan
  • Updates payroll deductions for any 401K loan payments and deferral changes
  • Ensures transmittal of all 401(k) employee contributions, loan payments, and match data to plan trust administrator
  • Handles loan re-amortizations for employees returning from leave of Absence
  • Point of contact for recordkeeping issues with vendor
  • Reviews of eligibility issues bi-weekly
  • Assist with audits, error corrections, and testing data collection
• Group Benefit Programs
  • Will work with medical, dental, vision, life insurance, disability, flex spending, and worksite benefits
  • Assists in developing enrollment information and instructions via email to newly eligible associates (new hires, rehires, PT to FT). Follow up as deadlines approach
  • Ensures proper set-up of enrollments in HCM and process workflow for new hire enrollments, life events (i.e. marriage, birth of a child, etc.) and work events (move from FT to PT, T to PT, etc.). Communicate with employees
  • Benefits reporting for TPA, broker, and GPEC Accounting
  • Sets up schedules for associates returning from LOA to repay premium deductions
  • Retiree insurance - determines eligibility, creates initial retiree packages, communicates enrollment data to carriers
  • Completes National Medical Support Notice - Notice to withhold for Health Care Coverage and all requests for information about benefits
  • Maintenance of retiree insurance program, including creation of information packets and ensuring data is maintained with vendors
• Annual Insurance Open Enrollment
  • Assist Benefits Manager with preparation of employee materials, and scheduling and promotion of employe education sessions companywide.
  • Update HCM with changes to text, benefit design, premiums, addition of new benefits, etc.
  • Monitor progress of completed enrollments and produce promotion messaging to employees
  • Schedule data to the carriers and troubleshoot issues
  • Participate in company-wide employee education
• Ceridian Dayforce (HCM)
  • Manages benefit-related data in HCM, including periodic audits, necessary reporting & data collection
  • Implements set-up changes as needed
  • Leads decisions on evidence and need-based changes to layout and function
  • Works with Dayforce as needed when errors occur
  • Stay abreast of new HCM functionality / participate in Dayforce training and summits.
• Employee Communication
  • Provide general guidance to associates who reach out to HR for assistance of any kind
  • First point of contact for benefit-related inquiries from associates. Provide guidance on enrollment, coverage, vendor contacts, processes, etc.
  • Attend monthly NHOB to answer benefit questions and provide back-up support to HR Generalist
• Leave of Absence
  • Main point of contact for Group Leaders and associates on LOAs; facilitates communication, assists with issues, maintains confidentiality
  • Creates and delivers LOA packets to affected associates
  • Ensures FMLA, ADA, and all other required documents are collected from associates.
  • Liaison with Short-Term / Long-Term disability carrier to resolve any issues

Projects Coordination

• HR Communications
  • Creates HR-to-company communication series for distribution via email, on-site monitors, intranet, etc.
  • Content to include notices about policy changes, upcoming events, tips on benefits, etc.
  • Coordinate assistance with 3 rd party on layout and format, as needed.
• Assists with various HR projects which may include:
  • New and revised policies being driven by HR
  • GPEC Handbook updates
  • Flu shot / COVID vax clinics
  • Other company supported projects and activities, as requested, such as the United Way campaign, Walk for Hope, and annual holiday lunch

Administrative

• Creates/receives invoices for all benefit-related products and services. Ensures accuracy and timely payment. Point of contact for vendor issues on payment, data, etc.
• Provides periodic and emergency coverage for the main switchboard phone system.

Minimum Requirements

Education

Two-year HR or related degree and at least three years of experience in employee benefits administration, wellness programs and HRIS / HCMs.

Work Experience

(see above)

Physical

Must be able to sit for long periods using a PC and monitor.

Must be physically able to travel overnight on occasion to our facility locations.

Must have a valid driver's license and dependable vehicle to occasionally use for business travel.

Must be able to lift various work items on occasion up to 25 pounds.

Other

Bilingual (English/Spanish) preferred.

Intermediate to advanced computer skills, including MS office and HRIS/HCMs or benefit enrollment software.

Excellent verbal and written communication skills and time management.

Must have the ability to work independently as well as work as a team player to accomplish HR goals.

This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modifications to this job requires Human Resources approval.Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.