Operating Effectiveness Advisor- Non Drug Materials- Evernorth- Hybrid (Finance)
Operating Effectiveness Advisor - Non-Drug Materials
As the Operating Effectiveness Advisor, you will lead the development and execution of strategies that drive cost savings and operational efficiencies across the non-drug materials category. This category includes, but is not limited to, coolers, phase change materials, bags, bottles, labels, and other items essential to Fulfillment processing. You will be responsible for ensuring the quality and timely delivery of non-drug materials to multiple Pharmacy Fulfillment and Distribution Centers, leveraging Evernorth's diverse supplier network. This role also serves as the primary liaison between Operations and Purchasing, proactively identifying, and mitigating potential performance issues that could impact Fulfillment operations.
Key Responsibilities:
- Drive innovation through collaboration with Compliance, Operations, and Engineering to evaluate and implement next-generation packaging materials and equipment that enhance sustainability, automation, and performance
- Partner with Corporate Procurement to qualify alternate suppliers and enhance supply chain resilience
- Monitor material quality and performance through daily engagement with cross-functional teams and stakeholders
- Conduct regular reviews of internal and external defect data (e.g., returns) to identify trends and areas for improvement
- Investigate quality issues and collaborate with suppliers to implement effective resolutions
- Coordinate with Engineering, Operations, Supply Chain, and external vendors to qualify new materials under the established change management process
- Develop proactive quality measures and lead trial runs for new materials
Key Competencies:
- BA/BS degree in Operations, Manufacturing, or a related field preferred
- Minimum of 5 years of relevant experience in a manufacturing, production, or order fulfillment environment
- Proven experience managing packaging vendor/supplier relationships in a manufacturing or fulfillment setting
- Solid understanding of mechanical or automated equipment and material specifications; familiarity with engineering concepts is a plus
- Strong oral and written communication skills
- Ability to work cross-functionally to proactively communicate and resolve issues with a sense of urgency
- Demonstrated analytical and organizational skills
- Strong aptitude for quantitative problem solving and ROI analysis
- Proven ability to resolve complex issues through cross-functional collaboration
- Skilled in managing multiple timelines and meeting tight deadlines
- Capable of working independently and adapting in a dynamic work environment
- Proficient in Microsoft Office
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 91,900 - 153,100 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
