Server- 192 at The Blake (Administrative)
This job description is intended to be a broad description of duties. You will be expected to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found from your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
Servers are expected to give service that is approachable, energetic, knowledgeable, and thoughtful while upholding standards of 192 at The Blake. The nature of this job requires a highly motivated, committed, and skilled individual who can work with a team in a fast-paced environment to achieve customer satisfaction.
Essential Job Responsibilities:
Provide efficient, friendly, and thoughtful service at all times.
Follow checklists and other guidelines for opening and closing duties.
Clear and clean tables promptly after guest departure.
Execute service standards for presentation, delivery of food and beverage, and service based on training. Must be willing to participate in regular and ongoing training.
Have a comprehensive understanding of and practice responsible alcohol service.
Assist with food running.
Communicate supply needs to the appropriate management when running low.
Pleasant and frequent interactions with guests.
Miscellaneous tasks include but are not limited to cleaning, sweeping floors, stocking products, removing trash and recycling from restaurant, restocking glassware, and rolling silverware.
Respond to any guest requests or issues by communicating with the appropriate staff.
Recite basic knowledge about menus, menu items, and the resort itself.
Accurately deliver any room service orders to designated rooms.
Assist in the execution of special events hosted at 192 at The Blake when requested.
Perform additional responsibilities, although not detailed, as requested by management at any time.
Personal Skills
Strong personal character and commitment to Taos Ski Valley, Inc.'s Commitments and Passions.
Ability to gracefully and humbly accept criticism and opportunities for growth.
Ability to stay positive, focused, and constructive when faced with setbacks, challenges, and while working in an ever-changing environment.
Possess an exceptional work ethic, strong attention to detail, and organizational skills.
Proficiently provides a guest experience that exceeds the guest's expectations.
Qualifications & Knowledge
Must already have or be willing to complete the New Mexico Food Handlers Certification upon hire.
Must already have or be willing to complete the New Mexico Alcohol Server Certification upon hire.
Prior experience in a high-volume restaurant or guest service preferred, but not necessary.
Working knowledge of the fundamentals of guest service.
Ability to communicate in a positive and productive manner while on duty.
Ability to work a flexible schedule, including weekends, holidays, and evenings.
Work Environment: Must be able to work in a fast-paced environment. TSVI is located in a high-altitude alpine environment. Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Wet surfaces may exist, and sharp objects may be located throughout the work area.
Physical Demands of Position Include: Will often lift up to 10 pounds, and occasionally up to 50 pounds. 90-100% of the time will be spent standing, walking, reaching, talking, hearing, tasting, and smelling. 25-50% of the time may be spent climbing/balancing, being exposed to the outdoors, including winter weather conditions. Occasionally sitting - less than 15% of the time.
Background Check
Positions dealing with children, of a safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.
Is a Background Check required for this position: Yes
Is an MVR required for this position: No
