DeVry University
Sr. IT Analyst, Reliability (Information Technology)
Our colleague experience is an area of obsessive focus. At DeVry University, we care about you. Because, only through you can we deliver our unique Care Formula to our learners and partners.
Opportunity
The Senior IT Reliability Analyst is responsible for improving the overall reliability and resilience of university technology to ensure minimal disruption to the University. The Senior IT Reliability Analyst will drive continual improvement in operational maturity as measured by how prepared the university is to detect, triage, mobilize, respond, and resolve outages or system failures. The ISenior IT Reliability Analyst will focus especially on deploying automation to reduce manual effort and prevent operations incidents.
Responsibilities:
Qualifications
● Bachelor's degree (or equivalent years of experience).
● Minimum 5 years IT experience with 3+ years of relevant work experience. SRE (Site Reliability Engineering) experience preferred.
● Prior experience in a corporate IT environment.
● Experience with incident and response management.
● Strong problem solving and analytical skill and strong interpersonal and written and verbal communication skills.
● Highly adaptable to changing circumstances. Interest in continuously learning new skills and technologies.
● Experience with IT Service Management (ITSM) tools (e.g. ServiceNow).
● Experience with IT enterprise architecture tools (e.g. LeanIX)
● Experience with working in cloud ecosystems (e.g. AWS, Microsoft Azure).
● Experience with monitoring and observability tools (e.g. Splunk, Nagios, SmartBear).
● Experience with programming and scripting languages (e.g. Java, C#, C++, Python, Bash, PowerShell).
● Experience with Agile and DevOps development methodologies.
● Experience with container technologies and supporting tools.
● Experience with configuration management systems (e.g. Puppet, Ansible, Chef, Salt, Terraform).
● Experience working with continuous integration/continuous deployment tools (e.g. Git, Jenkin,).