ERP System Manager/Business Analyst (Manufacturing)
The ERP System Manager/Business Analyst combines the management of apg's Enterprise Resource Planning (ERP) system with the analytical and problem-solving skills of a business analyst. This position will bridge the gap between business needs and technical solutions to ensure the ERP system effectively supports operational efficiency, ensuring that work flows through the system accurately, efficiently and effectively, and provides accurate financial reporting.
RESPONSIBILITIES:
ERP System Management and Optimization:
- Oversee the overall health and performance of the ERP system.
- Assist with creating control processes to ensure data accuracy and process controls are followed.
- Perform initial triage of reported ERP issues and escalate to internal IT and/or Vendor support as needed.
- Manage ERP improvement projects for new functionality and capabilities.
- Provide expert guidance on best practices for using and leveraging the ERP system for all departments and users.
Business Analysis:
- Collaborate with stakeholders (from various departments, including Operations, Finance, Engineering, Product, etc.) to gain insights into the business through data analysis of the ERP system.
- Collect system enhancement and data analysis issues from the business, collect data for implementation estimates, and prioritize and schedule that work with IT or external vendors.
- Review business processes and identify optimization and enhancement opportunities.
- Assist the business with the analysis of inventory levels and other ERP related functions.
Project Management and Implementation:
- Lead or participate in ERP system implementations, upgrades, or module deployments, adhering to project plans, timelines, and budgets.
- Coordinate with internal teams, external consultants, and vendors to ensure successful project execution and integration.
- Develop and manage project documentation, including scope, objectives, requirements, and testing plans.
Training and Support:
- Develop and deliver training programs and documentation to ensure end-user proficiency with the ERP system.
- Provide ongoing support and troubleshooting for ERP-related issues
- Collaborate with technical teams and vendors to resolve complex problems efficiently.
Continuous Improvement and Strategy:
- Identify opportunities to streamline business processes through effective use of ERP functionality.
- Contribute to the organization's overall digital transformation strategy.
- Performs other duties as required.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Strong understanding of ERP systems and their functionalities
- Proficiency in business analysis techniques and methodologies
- A strong understanding of various ERP systems (like SAP, Oracle, or Microsoft Dynamics) and their modules (including finance, supply chain, and HR) is essential, knowledge of Infor Visual is a bonus.
- Familiarity with SQL, and experience with PowerBI reporting
- Strong project management skills
- Excellent verbal and written communication skills
- Strong interpersonal and customer service skills
- Excellent organizational skills with exceptional attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Ability to function well in a high-paced and at times stressful environment
- Proficient with Microsoft Office Suite, including MS Word, PowerPoint, and Excel
- Strong analytical and problem-solving skills
- Ability to adapt to the needs of the organization and employees
- Ability to prioritize tasks and to delegate them when appropriate
REQUIREMENTS:
- Bachelor's degree in a related field such as Business Administration, Computer Science, or Information Systems, is required.
- Experience managing ERP systems or participating in their implementation.
- Familiarity with project management methodologies and tools.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Strong understanding of ERP systems and their functionalities
- Proficiency in business analysis techniques and methodologies
- A strong understanding of various ERP systems (like SAP, Oracle, or Microsoft Dynamics) and their modules (including finance, supply chain, and HR) is essential, knowledge of Infor Visual is a bonus.
- Familiarity with SQL, and experience with PowerBI reporting
- Strong project management skills
- Excellent verbal and written communication skills
- Strong interpersonal and customer service skills
- Excellent organizational skills with exceptional attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Ability to function well in a high-paced and at times stressful environment
- Proficient with Microsoft Office Suite, including MS Word, PowerPoint, and Excel
- Strong analytical and problem-solving skills
- Ability to adapt to the needs of the organization and employees
- Ability to prioritize tasks and to delegate them when appropriate
REQUIREMENTS:
- Bachelor's degree in a related field such as Business Administration, Computer Science, or Information Systems, is required.
- Experience managing ERP systems or participating in their implementation.
- Familiarity with project management methodologies and tools.
